Terms & Condition of Use
The term 'Synapse Merchant Business Services Pvt Ltd.' or 'us' or 'we' refers to the owner of the website whose registered office is 1a & B Mount Chambers 758. Anna Salai, Chennai 600 002. Our company registration number is U74999tn2011PTC080167. The term 'you' refers to the user or viewer of our website.
Your use of this website and any dispute arising out of such use of the website is subject to the laws of India or other regulatory authority.
Acceptance of Visa only** Please be advised that due to increased amounts of fraudulent payment transactions and various technical issues, Synapsemall.com cannot and will not accept any Mastercard Transactions at this time. Synapsemall.com only accepts Visa Cards as an online payment option.
Order Acceptance Policy
Return policy and limited guarantee against defects
If you are unhappy with your purchase for any reason, please contact us to initiate your return. We will provide you with a RMA number (Return Merchandise Authorization Number). Please package your item back into its original packaging with a note stating your name, address, phone number and RMA number.
Your account will be credited with the refund when we receive the returned merchandise. You will receive an email confirmation once your return has been processed.
Shipping charges are non-refundable. Customer is responsible for all return shipping fees.
Limitation of Liability
Please note, credit card processing can take up to 3 business days (depending on the accuracy of the information given to us by the customer). Further, for security reasons, voice confirmation may be required before we can process your credit card for payment.
TOTAL TIME FOR DELIVERY
SHIPPING AND HANDLING RATES
Please note that order shipments returned to Synapse Merchant Group due to incomplete/incorrect postal information or refused entry by customs may be subject to a 20% restocking fee.
CUSTOM AND DUTY
Please note that order shipments returned to Synapse Merchant Group due to failure to pay import taxes or custom duties may be subject to a 20% restocking fee.
Please contact us with any questions you have. We are here to assist you. We guarantee your satisfaction. We offer a 45 day return policy. Please contact us for any additional questions.
Thank you for your business.
SYNAPSE MERCHANT BUSINESS SERVICES PRIVATE LIMITED., NO. 1A & 1B MOUNT CHAMBERS, 758A. ANNA SALAI, CHENNAI - 600 002.
Support Services By Phone (North America):
Synapse Merchant Group
We do collect certain types of information for internal use. These include, but are not limited to, information on items browsed and pages visited, IP addresses, and cookie information. We store and analyze this information to ensure that our sites continue to offer products and services with you in mind.
In addition to gathering demographic information, we use your Internet Protocol (IP) address to help identify you and your shopping cart.
Opting Out or Unsubscribing
We appreciate that a customer might be hesitant to send personal information over the internet. Synapse Merchant Group has security measures in place to protect the loss, misuse and alteration of any information you submit on any of our websites. To keep your information safe and secure, we use, 128-bit SSL which is the highest encryption protection commercially available.
Thank you for your continued patronage.
Send Us Your Suggestions
Customer feedback is very important to us. We are always looking for ways to serve you better. We want you to become a satisfied customer with Synapse Merchant Group.
Please email us at firstname.lastname@example.org
Terms and Conditions
Should a product be listed at an incorrect price or the description of the product displays erroneous information as the result of typographical errors or errors in pricing or other incorrect information from our manufacturers, we reserve the right to refuse or cancel any of these orders listed at an incorrect price. We reserve the right to refuse or cancel any of these orders with incorrect pricing even if your credit card has already been charged. In the event that the order was confirmed and your credit card charged, we will immediately issue a credit in the exact amount of the charge to your credit card. We apologize for the inconvenience this might cause you. If you are not completely satisfied with your purchase, you may return it subject to the conditions as outlined in our Return Policy.
Synapse Merchant Group makes every effort to accurately display colors of products appearing on our websites. However, because the colors you see directly depend on your monitor settings, Synapse Merchant Group cannot guarantee that your monitor will accurately display the colors of items on our websites.
Material displayed on any of Synapse Merchant Group' websites is regularly checked for accuracy and is presented "As is," without any warranties, expressed or implied. Information on any of the Synapse Merchant Group websites might contain typographical errors, inaccuracies and/or omissions. These are unintentional. Therefore, Synapse Merchant Group reserves the right to correct errors, inaccuracies and omissions, and change and/or update information without prior notice, including errors, inaccuracies and/or omissions related to product descriptions, pricing and availability. Synapse Merchant Group will not assume any responsibility for any errors, inaccuracies or omissions found on any of our websites. Synapse Merchant Group is also not responsible for any damages incurred as a result of the content or use of any of our websites.
Further, any link between Synapse Merchant Group and any other website does not constitute an endorsement of the linked or affiliated website. Synapse Merchant Group does not make any warranty as to the content of other websites linked to Synapse Merchant Group. We apologize for any inconvenience this might cause.
Links to Third Party Sites
Warranties, Disclaimers & Liability
It is the intention of Synapse Merchant Group that the information and data contained on any and all of our websites is reliable, accurate and up-to-date. However, because information, documents and other kinds of data have been compiled from various sources, it is provided "AS IS."
Synapse Merchant Group EXPRESSLY DISCLAIMS ALL WARRANTIES, CONDITIONS AND/OR REPRESENTATIONS, EXPRESSED OR IMPLIED, AS TO PRODUCTS SOLD ON OUR WEBSITES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY OR SATISFACTION REGARDING QUALITY OR FITNESS OF PURPOSE.
FURTHER, Synapse Merchant Group DOES NOT WARRANT THAT OUR WEBSITES OR THE SERVER(S) THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, IT BEING THE USER'S RESPONSIBILITY TO DETERMINE WHETHER ANY INFORMATION DOWNLOADED FROM OUR WEBSITES IS FREE OF VIRUSES, WORMS, TROJAN HORSES, OR OTHER ITEMS OF A POTENTIALLY HARMFUL NATURE.
The information contained in this website is for general information purposes only. The information is provided by' Synapse Merchant Business Services Pvt Ltd.' and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you are able to link to other websites which are not under the control of 'Synapse Merchant Business Services Pvt Ltd.'. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, 'Synapse Merchant Business Services Pvt Ltd.' takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
Tel. : +9144 28558333 / 444
Fax.: +9144 28558777
*Only Visa cards accepted as online payment.
(Please refer to our Terms and Conditions page)
Charges on your statement may appear as "Synapse Merchant Business" or "Smgonline 888-372-7634"
For Transaction Inquries please contact us at (888) 372-7634
Copyright © 2008 Synapse Merchant Group